Serving Georgia

Privacy Policy

Last Updated: 10/9/2024

Welcome to the privacy policy of CLIMATE HEROES, LLC ("we", "our", "us"). This policy describes how we collect, use, and share personal information when you visit our website at


https://climateheroeshvac.com

or interact with our services. By using our website and services, you agree to the terms outlined in this policy.

Introduction and Scope

This privacy policy applies to all personal information collected by CLIMATE HEROES, LLC, including information collected through our website, marketing campaigns, and customer interactions. Our commitment is to protect your privacy and ensure your personal information is handled securely and responsibly.

Types of Information Collected

We collect the following types of personal information: Name, Email, Address, Phone Number, Zip code

Methods of Information Collection

We collect personal information through various methods, including:

Directly from you when you provide it to us, such as when you fill out a form on our website or contact us via email. Automatically through cookies and other tracking technologies when you visit our website. From third-party services like Google Ads.

Use of Collected Information

We use the collected information to:

Respond to customer inquiries. Provide and improve our services.Conduct marketing and promotional activities. Analyze website usage and improve our website.

Data Sharing and Disclosure Practices

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with trusted partners who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security Measures

We implement a variety of security measures to protect your personal information. These measures include secure servers, encryption, and access controls. Despite our efforts, no security measures are perfect, and we cannot guarantee the absolute security of your data.

User Rights and How to Exercise Them

You have certain rights regarding your personal information, including the right to access, correct, delete, and restrict the use of your data. To exercise these rights, please contact us at


[email protected]

.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and deliver targeted advertising through Google Ads. You can manage your cookie preferences through your browser settings.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the "Last Updated" date.

Data Retention Policies

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

International Data Transfers

If you are accessing our website from outside the United States, your personal information may be transferred to and processed in the United States. By using our website, you consent to this transfer and processing.

Specific Consent for SMS Marketing

If you opt-in to receive SMS marketing communications from us, you consent to receive such messages at the phone number you provide. You can opt-out at any time by following the instructions in the messages or contacting us at


[email protected]

.

GDPR Compliance

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us at


[email protected]

.

Do Not Track Signals

Our website does not respond to "Do Not Track" signals. However, you can configure your browser settings to block cookies and tracking technologies.

Data Breach Notification Procedures

In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws and regulations.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Legal Bases for Processing Personal Data

We process personal data based on several legal grounds, including your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests.

Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

450 Satellite Blvd Suite D, Suwanee, GA 30024

[email protected]

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